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Explore each policy with clear guidance designed for easy navigation. View our Terms, Privacy, and Return details with smooth, structured tab styling.
Welcome to Galvo Sports. By accessing, browsing, or purchasing from our website, you agree to comply with the following Terms & Conditions. These terms are designed to protect your rights as a customer and ensure a transparent, safe, and reliable shopping experience.
1. Acceptance of Terms
By using our website, you acknowledge that you have read and understood these Terms & Conditions. If you do not agree, you are advised to discontinue the use of our platform.
2. Use of Website
You may use our website only for lawful purposes. Any attempt to misuse, disrupt, or harm the website or services may result in account suspension or legal action.
3. Product Information & Availability
We strive to provide accurate details about all products, including specifications, images, and pricing. However, product colors may vary due to screen settings. Availability is subject to change without notice.
4. Pricing & Payment
All prices listed are current and displayed in your selected currency. We reserve the right to alter prices due to market changes or promotional adjustments. All payments made through the website are processed securely.
5. Order Confirmation
Once an order is placed, you will receive an email confirmation. We reserve the right to cancel or refuse any order due to stock issues, incorrect information, or suspicious activity.
6. Intellectual Property Rights
All content on Galvo Sports—including images, logos, text, graphics, and website layout—is the exclusive property of Galvo Sports. Unauthorized reproduction is strictly prohibited.
7. Limitation of Liability
Galvo Sports is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8. Modifications
We may update or revise these Terms & Conditions at any time. Continued use of the website implies acceptance of the latest version.
At Galvo Sports, customer satisfaction is our top priority. We aim to ensure every product meets your expectations. If not, we offer a smooth, transparent, and customer-friendly return and refund process.
1. Eligibility for Returns
Items may be returned within 7–14 days of delivery, provided they are:
Unused and in original condition
In original packaging
Accompanied by proof of purchase
Products that are damaged due to misuse, wear, or unauthorized alterations are not eligible.
2. Non-Returnable Items
For safety and hygiene reasons, the following cannot be returned:
Innerwear
Customized items
Clearance/sale items
Gift cards
3. Return Process
To initiate a return:
Contact our support team with your order details.
Our team will guide you through packaging and pickup/drop-off instructions.
Once received, the product will be inspected for eligibility.
4. Refund Approval
If approved, refunds are processed within 7–10 business days to the original payment method.
In case of rejected claims, our team will notify you with valid reasoning.
5. Exchange Policy
If you prefer an exchange, we will ship the replacement item after receiving and verifying your returned product. Exchange availability depends on stock.
6. Damaged or Incorrect Items
If you receive a faulty or wrong item, kindly notify us within 48 hours of delivery. We will arrange a free replacement or full refund.
7. Shipping Costs
Return shipping charges may apply depending on the reason for return. If the mistake is from our side, all costs will be covered by Galvo Sports.
Welcome to Galvo Sports. Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and manage your personal information when you browse or make a purchase on our website. By using our platform, you agree to the practices described below.
1. Information We Collect
We may collect personal information when you create an account, place an order, sign up for updates, or contact support. This includes your name, email, phone number, address, device details, IP address, and browsing activity. All payments are securely processed by authorized gateways, and we do not store your card information on our servers.
2. How Your Information Is Used
We use your information to process orders, provide customer support, send notifications, improve our website performance, and personalize your shopping experience. Non-personal data may be used for analytics and service enhancement.
3. Sharing of Information
Your personal data is not sold or misused. We only share limited necessary information with trusted partners such as payment processors, shipping providers, and technical support teams. All partners are required to maintain strict confidentiality and follow data protection practices.
4. Data Security
We use strong security measures including SSL encryption, secure servers, restricted access, and routine monitoring to protect your information. While no system is completely flawless, we take every reasonable step to keep your data secure.
5. Cookies & Tracking Technologies
Cookies help us remember your preferences, maintain your cart, improve navigation, and analyze website performance. You may disable cookies through your browser, but some features may not function properly.
6. Your Rights
You have the right to access, update, correct, or request deletion of your personal information. You can also withdraw consent or opt out of marketing emails anytime. Contact our support team for assistance.
7. Data Retention
We retain your information only as long as necessary for order fulfillment, customer service, legal compliance, or service improvement. When no longer needed, data is securely removed.
8. Third-Party Links
Our website may contain links to external sites. Galvo Sports is not responsible for the content, security, or privacy practices of those third-party websites.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.
